Privacy policy

What we keep: for orders – your name, mobile number, delivery address and location, and the items ordered. For shops – shop and owner details, licence number, UPI ID and location.

Why: only to deliver your order. Your name, number and address are shown only to the shop you order from (and its delivery person).

Payments: UPI payments go directly from your UPI app to the shop. Pothi never sees your bank or card details.

Sharing: we do not sell your data. Data is stored on our server in India-facing infrastructure and kept as long as needed for order records.

Your rights: you can ask us to delete your data – contact Pothi support with your mobile number. (Digital Personal Data Protection Act, 2023.)

On this phone: the website remembers your name, number, address and cart in your browser to save typing. Clearing browser data removes it.